Shipping & Pre-Orders

In-stock order processing

In-stock orders are normally prepared for shipment within 2–5 business days. This is the processing window before carrier transit time; pre-orders follow the dates listed for their release.

U.S. shipping

We currently ship within the United States. Available methods and the final shipping total appear at checkout.

For regular products, standard shipping is $8, with free standard shipping on qualifying regular-product orders of $70 or more. Express shipping is $15. Choosing express shipping does not shorten the 2–5 business day preparation window.

Christmas and holiday 2026 pre-orders

Holiday orders placed and paid in full by November 30, 2026 have $15 holiday shipping. Holiday orders placed and paid December 1–15, 2026 have $25 holiday shipping. Holiday pre-orders close December 15, 2026. Holiday delivery is guaranteed by December 23, 2026, as stated on the holiday product listings.

Holiday products have a separate shipping profile. Orders containing both holiday products and regular products may include combined shipping charges. Review the complete shipping total at checkout before paying.

Order questions

For shipping questions, address corrections or a delayed or missing package, contact info@kleensoapco.com with your order number. Please check your delivery address carefully before placing your order.

For damaged, defective or incorrect items, see our Returns & Refunds policy.